The password will need to be disclosed to the youth staff upon pick up of the child. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. In most ports of call, you may easily exchange U.S. dollars into the local currency. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Your baggage will arrive in your stateroom later that afternoon. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Purchase a Surf plan. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). You will recognize our representatives by their Holland America signs. Mostlocations will accept major credit cards, and some will accept U.S. dollars. Rest assured that your passport will be fully secured by our staff.
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Toll-Free at 800-338-4962 during the hours listed on your holland america smoking policy 2022 Contract refer to your.! Delivery or have a friend or neighbor take them in for you to complete the Questionnaire Online... And pens, and will be permitted on any stateroom verandah dedicated to you.The Casino is not open in port and certain restricted waters and you must be 18 or over to play. The new policy has been announced to better . the vessel leaves. Please keep this in mind when packing. By ilv4cruising, January 4, 2022 in Holland America Line. In todays era of heightened security, Holland America Line has implemented a no visitor policy. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam, Open Mon-Fri 7am to 11pm, Sat-Sun 8am to 8pm, U.S. Central Time. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Visit hollandamerica.com for more information. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Casual dining is available in the Lido Market every night. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. Or please visit royalwed.com.
For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Guests will be asked to discard open beverages in plastic containers prior to boarding. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. of disembarkation. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship.
Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Cooking facilities onboard are not considered kosher. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Also, full laundry and valet services are available on all of our ships. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. If you have a chronic medical condition, please bring a recent report from your physician. Earn Holland America Points on qualifying purchases you make and DOUBLE Holland America points for any Holland America Line purchases. The charges are subject to change without notice. Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company.
The time to reserve your desired stateroom, suite and dining preference is now. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Complimentary champagne will be served at the auctions. railings, buttons, door handles, countertops, faucets, etc. Holland America Line ships have all the amenities and services you expect to find in a fine resort as our valued guests, we dont want you to lack a thing. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. At the airport, please find Holland America Line representatives outside of the customs area or/and at the baggage carousel. Tobacco smoking is allowed in designated areas, including the exterior decks of its ships, in casinos and nightclubs. Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. Please log in to purchase your shore excursions. Whether you are interested in a cooking class with a local chef, a private car complete with driver and guide, or a chance to encounter wildlife up close, Holland America Line offers a shore excursion designed for you.
The final amount billed may take up to 24-hours following disembarkation. At Holland America Line, cruising is our passion. Holland America Line does not discriminate against persons on the basis of disability. Listen to the menu and select the number that corresponds to the ship you are calling. The smoking policy is implemented in the interest of comfort to all . In your stateroom you will find laundry bags and price lists conveniently located in your closet. (BBC World News, ESPN, Fox News and MSNBC are available, subject to satellite transmission.). Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. All onboard purchases and services are charged to your account by using your stateroom keycard. Mobility Equipment: The safety of our guests and crew is our number one priority. of your seating request will be listed on your Cruise Contract. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. We strongly suggest you take the opportunity to visit your Muster Station and familiarize yourself with the route. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. All Holland America Line ships offer a variety of wonderful merchandise from around the world. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Airline-assessed baggage fees will be applied to guests onboard account when applicable as per your airlines rules. Crew Appreciation is a daily (adjustable) amount added to your onboard account and pooled in order to recognize the many team members throughout our fleet who contribute to the guest experience. The choices are endless. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Your booking will be credited to, and finalized by, your preferred travel advisor. The card can only be settled for the amount of the pre-paid Gift Card. Religious services may not be able to be held on embarkation/disembarkation day. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Sea View Bar area Have the post office hold your mail. Our activities to protect the environment have not gone unnoticed. (See section for Bags VIP Luggage Delivery below for details.). Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Login to your account before you ever step onboard to get prepared for your journey. Please note: This service is available only on days of sailing. Royal Caribbean has also followed suit in recent days. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Alcoholic beverages will not be served to guests under age21. Designated Smoking Areas Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam Sea View Bar area Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Having a passport will enable you to fly from the U.S. to a foreign port in the event you miss your scheduled embarkation or to fly back to the U.S. if you need to disembark the ship mid-cruise due to an emergency.
The ship rating is based on a 6-star system, and the key to the ratings follows. Table number and table size are on request only, and will be assigned by the Maitre d' on board. Or let it continue, as you disembark from the ship and journey inland. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Contact Us For information or reservations, US and Canadian customers can call us toll-free at 800-338-4962 during the hours listed on this page. Holland America Line and Princess Cruises have also nixed smoking in the casino, in updated health and safety protocols that are in force through March 31, 2022, for both brands. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Holland America Line assumes no responsibility for the items listed above. We invite and encourage all of our guests to assist us as we work to protect the environment, both on board and while ashore. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. locations will accept major credit cards, and some will accept U.S. dollars.
Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Copyright 2023 by Vacations To Go. Shops On Board: A world-class shopping experience is just steps away. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Here are here the answers to some of your biggest smoking-related questions. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. This revised smoking policy is in response to concerns raised by many of our guests both onboard the ships and in our guest satisfaction surveys. Want to read your email, catch up on the latest news and check your finances? Book online at luggageforward.com/hollandamerica or call Luggage Forward directly. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Most doorways in non-accessible staterooms will not allow for adequate storage of moderate or larger size scooters. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. With this in mind, the following emergency phone numbers are available for your use. Make your wedding dreams a reality.
The luggage tags are clearly marked with your ship name.
For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Please see the following important information about your luggage tags. For more information regarding passports and WHTI compliant documents, please visit travel.state.gov/content/passports/english/go/checklist.html or call the National Passport Information Center toll free at 1-877-487-2778 or TDD/TYY at 1-888-874-7793. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Room Dining is available 24 hours a day. With Express Docs, your cruise documents are available up to 50 days before your cruise departure date, and you can print part or all of your Express Docs whenits most convenient for you, 24/7. Then sail away for your romantic honeymoon!
However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. There is a charge for the use of the self- service launderettes and it is coin operated. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Just don't plan to get high on the high seas: You are not allowed to smoke marijuana on a cruise ship, even if you have a medical marijuana card or are departing from a state where recreational use is legal. Any excess deposit will be refunded to you at the end of the cruise. The password will need to be disclosed to the youth staff upon pick up of the child. Boarding may be denied or fines may be levied against those guests without proper documentation. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Art Auctions: Picture yourself in a friendly bidding war for an unusual etching or winning a free work of art just for attending! a visa for stays of 90 days or less, when they meet all requirements. Appointments are strongly suggested, particularly for Dressy Nights. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Petaluma, Ca. If downloading or using off ship, your regular carrier rates may apply. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. For more information, consult your Customs Agency. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Hours are from 6:00am until 9:00pm. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. An additional charge may be applied. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Please Note: This online procedure must be completed prior to your sail date. Guests may check no more than 3 pieces of luggage per person. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. The statusof your seating request will be listed on your Cruise Contract. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. U.S. and Canadian citizens ages 16 and above may present one of the following valid WHTI-compliant documents: travel.state.gov/content/passports/english/go/checklist.html. Vaccination requirements change frequently. Holland America Line does not recommend storing medication in any mini-bar. Schengen Visa Holders: New requirements pertaining to proof of medical insurance coverage have been adopted for all Schengen visa holders. . Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Please Note: There is not an Automated Teller Machine (ATM) available on board. Items such as sodas, energy drinks or other non-alcoholic items are not allowed on board in any form. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. Followers 6. Personal checks are not accepted on board. Hours are from 6:00am until 9:00pm. It is also your access card to your stateroom. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. The Luggage Direct Service is the most relaxing and hassle free disembarkation Holland America Line offers. prior to debark. Every decision we make starts with that basic rule. Disembarkation is usually completed within two to four hours after the ships arrival. Made-to-order entres and casual dinner in the Lido. ), after handling money and pens, and after using the restroom. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Tweens Program (ages 7 12): Tweens ages 7 - 12 years old have a sign in and out policy. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. On the Eurodam, Koningsdam, Nieuw Amsterdam and Nieuw Statendam: Tamarind, for exotic Pan-Asian cuisine, Canaletto, featuring classic Italian cuisine in a relaxed setting.
No smoking of any kind will be permitted on any stateroom verandah. The letter from the childs parent must provide contact information and authorize the traveling adult to take the child on the specific cruise. If you do not see our representatives, pleasehave one paged. Iceland Cruise with Greenland and Canada! For further information on our relationship with airlines, please refer to your Cruise Contract. If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. If you receive a busy signal or message, please hang up quickly and try your call again. Also, stop your newspaper delivery or have a friend or neighbor take them in for you. For detailed information regarding mobility equipment please refer to the GUESTS WITH DISABILITIES section of this document or visit the Accessible Cruising section of our website at hollandamerica.com. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan.
Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. HAL updated policy. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. The reduced deposit applies to sailings of 3 days or longer. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Limitations apply. VOLENDAM's "World Cruise 2022" from Fort Lauderdale (74-day "Grand South America and Antarctica Voyage 2022") was canceled . Please refer to Express Docs for more specific information regarding your arrival airport. The Wireless Maritime Service system is available for use when the ship is in international waters.
All guests should keep themselves advised of changes in government requirements. First things first: yes, you may smoke on a most cruise ships.
The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). will be located near the entrance to the pier area where you will be checking in your luggage. For the comfort of all of our guests, all staterooms (cabins), showrooms and most other indoor areas are designated non-smoking. Nosmokingof any kind will be permitted on any stateroom verandah. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. If you purchased a Daily plan and would like to upgrade to a Voyage plan, just return to Paid Internet and make your selection.).
Download the app before your cruise, log in, and immediately start using Navigator. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security. Please change the date range and try again.
disembarking the ship, and for making purchases on board. Please verify your documentation requirements prior to sailing, but we highly recommend Green Card holders travel with their passport as an extra precaution. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Prev; 1; 2; 3; Next; . Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Telephone: At some point in your travels you may experience an emergency. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Your travel advisor can provide you with additional information if you are interested in this option. Ship Identification Card: Upon completion of check-in you will receive a ship identification card.